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1/28/2014: Google Apps for UCLA misfiled Gmail messages

Google has notified Bruin OnLine that some users may have been affected by a recent issue in Gmail that caused some actions performed (e.g. deleting a message, marking it as spam, or moving it to a folder) while viewing a message to be inadvertently applied to a different message. The issue occurred between January 15 and January 21.

It affected only actions performed in Gmail for iOS, Gmail in a mobile browser, and Gmail Offline, and not Gmail in a web browser or Gmail for Android.

The issue is now fixed. However, an affected user must take action to re-file these messages in Gmail by February 14, 2014.

-What to do now-
We recommend that an affected user check their Trash and Spam folders for any items that they didn't intend to delete or mark as spam. They can restore any misfiled messages by moving them back to their Inbox or intended folder.

IMPORTANT: If you have been affected by this issue, you will need to MOVE these messages from the Trash and Spam folders by February 14 as messages are permanently deleted 30 days after they're placed in the Trash.

Also, you may find messages in your inbox that you originally intended for Trash, Spam or other folders, and will need to move these messages.

If you have any questions, please feel free to contact the Bruin OnLine help desk at googleapps@ucla.edu, (310) 267-4357, or by visiting 124 Kerckhoff Hall.