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3/07/2008: Fake Account Verification Message from "UCLA Support Team"


Several more phishing e-mails have been targetting UCLA account holders over the past month. Please remember that BOL will NEVER ask you for your password in person, over the phone, or via e-mail.

It has been reported to UCLA's abuse team that an email has been distributed from the "UCLA SUPPORT TEAM". If you received this, please IGNORE it and immediately DELETE the email. This is an account phishing attempt. The body of the message is similar to the following:

Dear Ucla Subscriber

This mail is to inform all our {UCLA} users that we will be upgrading our site in a couple of days from now. So you as a Subscriber of our site you are required send us your Email account details so as to enable us know if you are still making use of your mail box. Further be informed that we will be deleting all mail account that is not functioning so as to create more space for new user. so you are to send us your mail account details which are as follows:

*User name:
*Date of birth:

Failure to do this will immediately render your email address deactivated from our database.

You can also confirm your email address by logging into your Ucla account at

Thank you for using UCLA.EDU !

Once again, the above email does NOT originate from Bruin OnLine or any other campus agency. Viruses and phishing attempts such as this are usually easy to spot by the fact that it is requesting your account information (username and password) and birth date. Please be aware that Bruin OnLine staff will never request your password at any time.

If you did reply to the email with your account information, please visit to immediately change your password.

If you have any questions please contact the BOL Help Desk at (310) 267-4357, option 1, or at