Sophos Frequently Asked Questions
Windows 2000/XP/Vista
- What is Sophos Anti-Virus?
- How do I keep Sophos up to date so that it always scans for the newest viruses?
- How do I manually scan for viruses on my computer?
Mac OS X
Windows 2000/XP/Vista
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What is Sophos Anti-virus?
Sophos Anti-Virus is an award winning anti-virus program that protects your computer from viruses that may try to enter your computer via email, downloads or disk media. Elements of Sophos Anti-Virus include an on-access scanner that provides constant real-time protection with minimal system overhead and an auto updater, which allows automatic downloads of updated virus definitions and application updates.
Sophos has over 25 million users from organizations of all sizes world-wide. For more information about Sophos, please visit their website at:
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How do I keep Sophos up to date so that it always scans for the newest viruses?
Simply right-click the Sophos icon in your system tray and select Update Now. Please note that Sophos automatically updates it's virus definitions every six (6) hours so it will check for newest virus updates.
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How do I manually scan for viruses on my computer?
You should rarely need to manually scan your computer for viruses because Sophost scans for viruses as you access files on your computer. However, if you wish to perform an Immediate scan, please go to your Start menu > Progam Files > Sophos Anti-Virus > Sophos Anti-Virus. Click on the Scan my computer icon to scan.
Mac OS X
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Is Automatic Updating available for
Macintosh?
Automatic Updating is available for Macintosh OS 10.2 and above. Please visit http://www.bol.ucla.edu/software/sophos/ to download Sophos Anti Virus for OS 10.2 and above.
Automatic Updating features are not available for Macintosh OS 10.0 - 10.1 and Mac Classic. You will need to manually update both the engine and the IDE ( virus identity) files. Please follow the update instructions linked from our Sophos site at:
http://www.bol.ucla.edu/software/sophos/
NOTE: Please note maintenance and retirement date for these clients. -
How do I uninstall Sophos for
Macintosh?
- To uninstall Sophos Anti-Virus for Macintosh OS 10.2 and above, double click on Remove Sophos-Antivirus.mpkg from the following folder:
Hard Drive > Library > Application Support > Sophos Anti-Virus - To uninstall Sophos Anti-Virus for Macintosh OS 10.1 and below, please drag the Sophos Application to the Trash.
- To uninstall Sophos Anti-Virus for Macintosh OS 10.2 and above, double click on Remove Sophos-Antivirus.mpkg from the following folder:
If you have any problems with Sophos installation, configuration, or updating, please contact the BOL Help Desk at (310) 267-HELP (4357), option 1, or by emailing consult@ucla.edu.