Bruin OnLine "Special"-class Users
Some BOL services are available on a temporary basis to select groups of individuals, such as visiting scholars, departments and student groups.
Departmental E-mail Accounts
UCLA departments can request BOL e-mail accounts for group use. To apply for a departmental email account, please download the Application for Departmental Email Address and return the completed form to the Bruin OnLine (BOL) Help Desk. Departmental email accounts do not include network access (dial-up, VPN, wireless, proxy, etc.).
If you have forgotten the password for the departmental email account, the department must complete and submit the Departmental Email Account: Password Reset Form. Please return the completed form to the BOL Help Desk.
Note: You will need Adobe Acrobat Reader installed on your computer to view and complete the forms.
Services for ASUCLA Employees
Full-time ASUCLA employees are eligible for BOL services. They can get access by visiting the BOL Help Desk with their ASUCLA staff ID card. ASUCLA employees are considered "special"-class users and subject to service expiration.
If you have forgotten your password, you must stop by the BOL Help Desk to have it reset. You must bring a valid photo ID so that we can verify that the UCLA Logon ID belongs to you. If there are any questions, please contact us at accounts@ucla.edu or (310)267-HELP (4357), option #2.
Group and Organizational E-mail Accounts
Student groups and campus organizations can apply for an e-mail account by contacting the Center for Student Programming in Kerckhoff Hall, Suite 105 or by email at csp@ucla.edu. Group/organization e-mail accounts do not include network access (dial-up, VPN, wireless, etc.) or BOL-hosted web space.
If you have forgotten your password, you must contact the Center for Student Programming to have it reset.
Temporary Services (Visiting Scholars)
Graduate Division appointed visiting scholars are eligible for Bruin OnLine services. However, as their status is somewhat unique, their names are not listed in the UCLA Registrar's database or in the UC Payroll system. For information and clarification on what constitutes a visiting scholar, please visit the following page:
Graduate Division Visiting Scholar Definition/Eligibility
Individuals considered UCLA Affiliates are NOT automatically eligible for services even if they are able to obtain a Bruincard. In order to obtain access to BOL services, a visiting scholar will need to:
- Create a UCLA Logon ID:
- Visit https://logon.ucla.edu
- Click on the "Create UCLA Logon ID" link
- Read and Accept the Acceptable Use Policy
- If you have a Bruincard ID number starting with 009xxxxxx, select the option "I do not have a UCLA Identification Number". If you are a former UCLA student, staff, or faculty member you should instead select the option associated with your previous affiliation.
- Complete the logon ID selection process
- Visit the BOL Help Desk in 124 Kerckhoff Hall with the following items:
- UCLA Logon ID
- Bruin Card with 9-digit ID number
- Official Graduate Division Visiting Scholar appointment letter on UCLA letterhead. If the visiting scholar is already listed in the Visiting Scholar Directory, the aforementioned form is not required.
Once the visiting scholar has selected his UCLA Logon ID and has returned his documentation to the Bruin OnLine Help Desk, BOL will then add services to the UCLA Logon ID within 2-3 business days. If there are any questions, please contact us at accounts@ucla.edu or (310) 267-HELP (4357), option #2.
Miscellaneous/Special Situations
If you feel that your situation is unique or that you do not fit any of the above categories, please contact us at accounts@ucla.edu or (310)267-HELP (4357), option #2.
"Special"-class Users and Bruin OnLine Service Expiration
Departmental, group and organizational e-mail accounts expire on October 31st of every calendar year. A warning message will be sent via email at the beginning of October. If your account has expired and you would like to renew/activate it for another year, please complete the Departmental E-mail Account Renewal Form. Please return the completed form to the BOL Help Desk.
ASUCLA Bruin OnLine e-mail accounts and access to BOL services expire on December 31st of every calendar year. A warning message will be sent via email at the beginning of December.
Access to Bruin OnLine services for special-class users normally expires at the termination of the individual's appointment at UCLA. A warning message will be sent via email at the beginning of the individual's last appointment month.




